Getting Started

New to ZAP IN? Learn how to set up your account and iPad for the best visitor management experience for your facility.

9 articles in this collection
Written by Zap In

ZAP IN Account

Your account's profile

Navigate to your profile, edit it and find access to sub-accounts, subscriptions, history and integration options.

Written by Zap In
Updated over a week ago

How to manage your subscription(s)

View and change your subscription plan & term, payment options, and update credit card information.

Written by Zap In
Updated over a week ago

How to add Sub-accounts

Authorize and grant levels of permissions for other users to access Dashboard and Workbench

Written by Zap In
Updated over a week ago

Records of deleted Visitor data

History displays deleted Visitor data.

Written by Zap In
Updated over a week ago

How to integrate SLACK

Integrate you SLACK workspace to receive all ZAP IN notifications, alerts and system messages.

Written by Zap In
Updated over a week ago

iPad

How to set up Bluetooth

Bluetooth is only needed if you use ZAP IN companion app "ZIA" (Zap In Access)

Written by Zap In
Updated over a week ago

How to name your iPad?

iPad name should reflect the location of your iPad since it is used for Arrival Notifications - ie: Front Lobby Reception

Written by Zap In
Updated over a week ago

How to set up Wi-Fi

ZAP IN app requires users to be connected to a stable Wi-Fi network to ensure full functionality of the app.

Written by Zap In
Updated over a week ago

How to set up Guided Access

Prevent users from shutting down ZAP IN - Apple's Guided Access mode prevents public tampering.

Written by Zap In
Updated over a week ago