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Whitelisting ZAP IN IP's and supported printers
Whitelisting ZAP IN IP's and supported printers
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Written by Zap In
Updated over a week ago

Supported iPads

To unlock the power of ZAP IN, it must be installed on an Apple iPad!

For the best results, use a current iPad model. We follow Apple's guidelines for hardware support:

  • Fully Supported: Devices that are less than 5 years old

    • These devices are able to install the latest iOS versions.

  • Vintage: Devices that are between 5 and 7 years old

    • Most of these devices are limited to iOS version 12. We strive to provide a fully-featured bug-free experience on these iPads, but we cannot guarantee the best performance.

  • Obsolete: Devices that are older than 7 years old

    • These devices are unable to upgrade past iOS version 10. ZAP IN is not guaranteed to work on these iPads.


See the official vintage and obsolete product lists from Apple:
Vintage iPads
Obsolete iPads



IP Addresses

Sometimes, security policies require your workplace to have a firewall that restricts incoming and outcoming communication. For best results using ZAP IN, whitelist the following IP addresses as needed:

ZAP IN Server

For ZAP IN to function, you must enable https and websocket communication to this address.

  • 3.92.104.58

ZAP IN Email Servers

If you are not receiving emails, you may need to allow incoming traffic from these IPs.

  • 54.240.35.160

  • 54.240.35.161

  • 54.240.35.162

Amazon S3

For ZAP IN to save photos, agreements, and other files to the cloud, you must allow outgoing traffic to these IPs.

  • 18.34.0.0/19

  • 16.15.192.0/18

  • 54.231.0.0/16

  • 52.216.0.0/15

  • 18.34.232.0/21

  • 16.15.176.0/20

  • 16.182.0.0/16

  • 3.5.0.0/19

  • 44.192.134.240/28

  • 44.192.140.64/28

  • 2600:1ff0:8000::/39

  • 2600:1f68:8000::/39

  • 2600:1ff8:8000::/40

  • 2600:1ff9:8000::/40

  • 2600:1ffa:8000::/40

  • 2600:1fa0:8000::/39



Badge Printers

We support the QL line of Brother label printers. Look for a model with the "W" suffix, for "Wi-fi":

  • Brother QL-710W

  • Brother QL-720NW

  • Brother QL-810W/810Wc

  • Brother QL-820NWB/QL-820NWBc

  • Brother QL-1110NWB/1110NWBc


Brother has a official list of printers for which communication with iOS devices is supported.


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